Parchment Send Members: make sure your students use Adobe to open their eTranscripts. To help your students access their eTranscripts, we have two guides with step-by-step instructions: Download eTranscripts on a PC and Download eTranscripts on a Mac.

Did you know we have a dedicated Student Help Center? To access it, open a new browser window and enter support.parchment.com in the address bar. Since you are currently logged in to the Admin Help Center, you must open a new window to view the student content.

Do you need to order your transcript? To find out how, watch the video tutorial or read the help topic. If you still need help, please get in touch.

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  • Submit a TicketClick here to submit a support request to our team.
  • Downloads & DocumentationClick here to access Downloads, User Guides, Release Notes, and Video Tutorials to help along the way.
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