Parchment Member Support

This is one of the busiest times of the year to order transcripts. Therefore, if you need to contact us, please try searching some of these popular topics first because it may take us a few days to get back to you: 

We know how important it is to get your transcript to its destination as fast as possible, and we strive to make this happen.
  • Submit a TicketClick here to submit a support request to our team.
  • Downloads & DocumentationClick here to access Downloads, User Guides, Release Notes, and Video Tutorials to help along the way.
  • Contact UsClick here to contact Parchment’s dedicated Administrator Support Line.
  • Live ChatClick here to chat with our Member Support team.
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