Parchment Member Support

Don't miss our videos that illustrate the ordering and tracking processes in detail.
Video tutorial: Order your Transcript
Video tutorial: Track your Order

Message for Parchment Receive Members:

Did you know you can save time by letting Parchment prepare your zip files for you overnight? You can set up your Destinations so that the system prepares your zip files for you automatically. Once your zip files are ready, all you have to do is download them. Go to the help topic to find out how.
  • Submit a TicketClick here to submit a support request to our team.
  • Downloads & DocumentationClick here to access Downloads, User Guides, Release Notes, and Video Tutorials to help along the way.
  • Contact UsClick here to contact Parchment‚Äôs dedicated Administrator Support Line.
  • Live ChatClick here to chat with our Member Support team.
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